After five years and having build over 1000 websites for clients across Australia, we’ve decided to re-launch as a web-hosting only company. Over the past two years, we have stopped providing SEO and web-design services so we can focus on automating the backup and security of websites that we host on our servers.
A big part of this change is making sure we can provide reliable and timely customer service . After reviewing the needs of our clients, we realised that it was very costly to provide phone support and as such, had to pass these costs onto our clients.
Going forward, we’ll provide support via email only at email@example.com and pass the cost-savings onto our clients.